Privacy Policy
Last updated: September 2026
Information We Collect
When you use our website, schedule service, or request an estimate, we may collect your name, phone number, email address, vehicle information, and details about the service you need. We also collect standard web analytics data such as IP addresses, browser type, and pages visited.
How We Use Your Information
We use the information you provide to schedule appointments, prepare estimates, communicate about your vehicle's service status, fulfill promo voucher requests, and improve our website experience. If you separately opt in, we may also send occasional ANR offers and service reminders. We do not sell, trade, or rent your personal information to third parties.
Customer Portal
Our customer portal at app.anrautomotivemn.com is a separate system used for service history, work orders, and account management. Information entered in the portal is governed by the portal provider's privacy practices in addition to this policy.
Vehicle Information & Storage
When your vehicle is in our care at our shop at 540 Apollo Ave NE, St. Cloud, MN 56304, we may photograph it for documentation purposes. Vehicle information (make, model, year, VIN, mileage) is recorded for service records and may be retained for future reference.
Communication
We use your contact details to respond to your inquiry. SMS service updates and promotional texts require separate, optional consent choices on our forms. Providing a phone number alone does not subscribe you to promotional texts. We record your selected SMS program, phone number, consent wording/version, source, and time of consent. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. Contact hello@anrautomotivemn.com or (320) 330-2359 for assistance.
Mobile Information & SMS Consent
We do not share mobile information, SMS opt-in data, or consent records with third parties or affiliates for their marketing or promotional purposes. We may provide information to service providers that help us deliver our own messages and operate our services, subject to confidentiality obligations. SMS consent is specific to ANR Automotive and the messaging program you select.
Cookies & Analytics
Our website may use cookies, pixels, and similar technologies to improve your browsing experience, analyze site traffic, measure advertising performance, and understand which pages or promotions lead to calls or form submissions. These tools may include Google Analytics and Meta Pixel. You can control cookie preferences through your browser settings and the privacy controls offered by Google, Meta, and your device.
Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy, contact ANR Automotive at hello@anrautomotivemn.com, call (320) 330-2359, or visit us at 540 Apollo Ave NE, St. Cloud, MN 56304.