Skip to content
ANR Automotive

FAQReal answers

Questions?We've got answers.

The things people ask us most. Don't see yours? Call or text, we're happy to help.

General

What types of vehicles do you work on?

Everything that rolls in. Domestics, imports, Japanese, European, American muscle, we don't discriminate. Whether it's a daily driver Honda Civic or a weekend Camaro, we've got you covered.

Where are you located?

We're at 540 Apollo Ave NE in St. Cloud, MN 56304. We serve St. Cloud, Waite Park, Sauk Rapids, Sartell, and the surrounding area.

What are your hours?

Monday through Friday, 8 AM to 5 PM. Closed Saturdays and Sundays.

Do you offer towing?

Yes. We offer limited local towing to ANR Automotive for repair and diagnosis in the St. Cloud area. Call (320) 330-2359 first so we can confirm availability.

What's the Customer Portal?

Our customer portal at app.anrautomotivemn.com lets you view your service history, check on work orders, and manage your account. It's a separate system from the main website.

Pricing

What's your labor rate?

Our labor rate is $120/hr. The average shop in St. Cloud charges around $150/hr. We keep our overhead low, no fancy waiting room, so you get the same quality work for less.

Can I bring my own parts (BYOP)?

Absolutely. If you want to source your own parts, go for it. You just pay labor. We'll let you know what you need, and you can buy it wherever you get the best deal. No markup, no hassle.

How do I get an estimate?

Fill out the estimate form on our website or give us a call at (320) 330-2359. Tell us what's going on with your vehicle and we'll give you a straight answer on what it'll take to fix it.

Do you charge for diagnostics?

Our standard diagnostic service is $100. We'll call you with what we find before doing any repair work. More involved or intermittent problems may require extended diagnostic time, which we'll discuss with you first.

Services

Do you do performance upgrades and aftermarket installs?

That's our favorite kind of work. Intake, exhaust, suspension, turbo kits, motor swaps, if you've got the parts and the vision, we'll make it happen. We're car enthusiasts first.

Do you work on fleet vehicles?

Yes. We offer fleet maintenance programs for businesses with vehicles on the road. Dedicated scheduling, priority service, and maintenance tracking. Reach out on our fleet page for details.

Can you do motor swaps?

We do. LS swaps, JDM engine swaps, you name it. This isn't something every shop will touch, but it's the kind of work we live for. Come talk to us about your build.

Scheduling

How do I schedule an appointment?

Use the scheduling page on our website to book online. You can schedule a drop-off, oil change, inspection, diagnostic, extended diagnostic, or brake service there. If you are not sure which option fits, call or text us at (320) 330-2359.

Can I drop off my vehicle outside of business hours?

Yes. You can drop off your vehicle before or after hours. Just leave the keys in a labeled envelope and drop them in our key drop box. We'll reach out when we've had a chance to look at it.

How long do repairs usually take?

Depends on the job. Oil change? Same day. Engine swap? Could be a week or more. We'll give you a realistic timeline upfront, no surprises. If anything changes, we call you.

Towing

How fast can you get to me?

It depends on your location and shop workload. Call us for a real ETA. We will only promise what we can actually cover that day.

What does a tow cost?

Our base fee is $85, which covers hookup and the first few miles. After that it is $8 per mile. Use the calculator on this page for a ballpark number, then call us for a real quote before we roll.

Can you tow somewhere other than your shop?

Not right now. Our towing is limited to bringing vehicles to ANR Automotive for repair or diagnosis.

Do you tow motorcycles or specialty vehicles?

Sometimes. Call first so we can confirm whether the vehicle fits our current setup and schedule.

What if I'm outside the 40-mile radius?

Give us a call anyway. We can sometimes make exceptions depending on the situation, or we can point you to someone closer who can help.

What payment methods do you accept?

Cash, all major credit and debit cards, and Venmo. We don't do invoicing for towing, payment is due at time of service.

Do I need to be with the vehicle?

Not necessarily. If you can leave the keys and let us know the exact location, we can pick it up without you there. Just let us know the situation when you call.

Do you offer full roadside assistance?

Not as a broad standalone service right now. Our towing is focused on limited local tow-ins to ANR Automotive.

Fleet

How many vehicles do I need to qualify for fleet service?

We work with fleets as small as 3 vehicles. Whether you've got 3 trucks or 30, we'll build a maintenance plan that fits your operation.

Do I get a dedicated contact person?

Yes. When you sign up for fleet service, you're assigned a dedicated account manager, your single point of contact. You'll have their direct number, no phone trees, no ticket systems. They know your vehicles, your schedule, and your priorities.

What's included in the customer portal?

The portal gives you 24/7 access to vehicle-by-vehicle service history, digital invoices (downloadable as PDF or CSV), upcoming maintenance schedules, and monthly/quarterly spending reports. Everything organized by vehicle.

Can you work on all makes and models?

Yes. Cars, trucks, vans, trailers, we handle your entire mixed fleet under one roof. No need to send different vehicles to different shops.

What's your labor rate for fleet work?

Our labor rate is $120/hr, well below the dealership average of $160 to 200/hr. Fleet pricing and volume considerations are discussed during onboarding. Contact us for specifics.

Do you handle emergency breakdowns?

Yes. Fleet vehicles get priority scheduling during business hours. If something breaks down on a job, call your account manager directly so we can coordinate towing and the next available service time.

Can I bring my own parts?

Absolutely. BYOP (bring your own parts) is welcome. We'll install what you bring and warranty our labor. If you'd rather we source parts, we can do that too, dealer, aftermarket, or OEM.

Is there a contract or long-term commitment?

No contracts. No long-term commitments. We earn your business every month. Most fleet clients stay because the service speaks for itself, not because they're locked in.

Come see us.

540 Apollo Ave NE, St. Cloud. Monday to Friday, 8 AM to 5 PM.

Call now